CONTACT

For everything else — contact@nevermodern.co

Need help?

FREQUENTLY ASKED QUESTIONS

  • How long will it take to get my orders?

    Pre-orders ship 4–6 weeks from order date. Every piece is made from scratch.

    In-stock items ship in 3–5 business days.

    Occasional delays happen when demand runs high. Worth the wait.

  • What are the shipping costs?

    Australia — $10 AUD flat.

    USA, NZ & Asia — $17 AUD flat.

    EU & rest of world — $25 AUD flat.

  • Can I cancel or exchange an item?

    Cancel within 48 hours of ordering.

    No exchanges except on defective items.

  • Item doesn't fit?

    Our Fit Assurance Policy has it covered. Every order is eligible for store credit on one item — no return needed. T&Cs apply.

    Full details in our Refund Policy.

  • Other questions?

    Reach us via the contact page, or write directly: contact@nevermodern.co. We'll get back to you.